Shipping Policy

SHIPPING POLICY

At Jordano Eyewear, we are committed to delivering your order safely and efficiently.

Processing Time
All orders are processed within 1 to 3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

Shipping Time
Delivery times may vary depending on your location and shipping carrier. Estimated delivery times are provided at checkout but are not guaranteed.

Shipping Rates
Shipping costs are calculated at checkout based on the delivery address and selected shipping method.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

Delays
Jordano Eyewear is not responsible for delays caused by carriers, customs procedures, weather conditions, or other circumstances beyond our control.

Incorrect Address
Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, delivery delays or additional shipping charges may occur.

Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us immediately at:
jordanoeyewear@hotmail.com

International Shipping
International delivery times may vary depending on customs clearance and local postal services. Additional customs duties or taxes may apply and are the responsibility of the customer.

Contact Information

Jordano Eyewear
jordanoeyewear@hotmail.com

Avenida Rio Branco, 205A
Centro – Arapiraca, AL
CEP: 57300-190
Brazil

Phone: +55 82 98218-0238